Re: Disable SIP ALG LBR20

lrizos · ‎2021-08-06

Tried to disable SIP ALG but when third party software checks it is still enabled even thought Router shows it is disabled.

Anyone have the same problem and a solution?

Netgear Technical Help is useless. level 2 technician was on no assistance reading the manual and telling me what it says.

I look forward to hearding from you

Regards

Leon

Blanca_O · ‎2021-08-27

Welcome to NETGEAR Community!

May we please know the name of the software used to check the SIP ALG status?

Kindly provide the device SKU (e.g. LBR20-1USNAS).

What is the firmware version?

Please describe your network setup (ISP, devices connected)

Regards,
Blanca
Community Team

lrizos · ‎2021-08-27

I no longer have it.

I could not wait for a reply and returned it and got a refund.

The service I recevied from Netgear was below standard and not what I had been used to.

Regards

Leon