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Strange satellite added to my network-cant delete

knute1944
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Strange satellite added to my network-cant delete

An additional satellite device has appeared in my network diagram. It appears in a reddish color, has no devices connected, is offline, has an internal IP address, has a MAC addr…don’t know how it got here or how to delete it…any thoughts on this would be most appreciated…

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KevinLiT
NETGEAR Moderator

Re: Strange satellite added to my network-cant delete

Hello knute,

 

Welcome to the NETGEAR Community!

 

I understand that you have an unknown satellite attached to your Orbi network. 

 

Please navigate to the following settings on Orbi app to remove the additional satellite:

 

  1. Launch the Orbi or Nighthawk app.
  2. Tap the Device Manager tile.
    A list of online and offline devices that are connected to your network displays.
  3. Select an offline device.
  4. Tap Delete This Device.

Best,

Kevin

Community Team

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