ADC-V723 alarm.com webcams won't stay connected to my Orbi RBR850

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htsu wrote:

Andrew, I have the RB750...but own 4 of the exact same model alarm.com cameras.  I also experienced this issue, almost to the letter.  Changed all of the settings you did...multiple times.  Disconnected, factory reset, whisky, repeat.  I finally had to add my old Apple Airport Extreme to the ethernet port in the back of one of the Orbi devices to create a secondary wifi network *only* for the camera.

 

This makes me rather aggravated.  The Orbi system would be perfect if it wasn't for this problem.

 

I am having a similar issue with an iHome smart/wifi plug.  Although the plug has only faltered on me twice in about a month. The alarm.com cameras have countless drops per camera, per hour.

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I may have a very robust solution for you. I just got the whole thing working this week. Here's what I did:

1.) First I bought three of these: https://www.netgear.com/home/products/networking/wifi-range-extenders/ex2800.aspx I needed three because of the placement of my cameras, but you probably won't. One or Two might do the trick if you have plug located near where your cameras are and in range of an Orbi router or satellite.

2.) I connected each of them to the nearest Orbi in fastlane mode with a 5Ghz connection to Orbi and a broadcast of 2.4Ghz (this is easy to do, but you have to do the fastlane set up). 

3.) Each extender broadcasts a unique SSID. Important. So, for example, I have cameras_EXT1, cameras_EXT2 and cameras_EXT3. 

4.) My Orbi is set to broadcast 2.4Gz on channel 3 and I set all the extenders to channel 8.

5.) I then connected the cameras to the various extenders (depending on where the cameras were) and viola! Everything works awesome. No network degredation anywhere and stable camera connections.

6.) To clean up my network dispalys, after I connected everything I went to each of the extenders and turned off the SSID broadcast so they don't show up anymore.

Basically, this is an elaborate way to split the Orbi signal only push a 2.4Ghz signal.

I know it seems like a lot, but when you have some of the less sophisticated 2.4Gz/5Ghz devices with the Orbi this seems to be a great work around. Didn't cost me that much either. So, hot of the presses and my problem is completely solved. I use the extenders only for my cameras (I don't have any other wonkey devices in the house). 

I'm actually really happy now as the I get to keep the smart Orbi network in my house that autoselects AND I have all my cameras working.

Andrew