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CM1200, Orbi AX6000 - Internet Issues: Intermittent Slow, or Disconnection - Spectrum
Hi All! I appreciate everyone taking a quick read of this, and seeing where I can begin. I subscribe to a gigabit internet package, however, I'm typically receiving 300-500mbs, at the router, howe...
Please visit and post about this over in the Cable modrm forum:
https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers
Make sure your Speeds are good at the CM modem with a wired PC using Ooklas installable speed test app. Not there web page. On a wired connection with a good CPU PC, you should see near or just over 900Mpbs.
Ensure LAG is disabled on the CM modem.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
Good Luck