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Re: Can’t set RBR850 Router Internet Static IP Address
The problem has been solved. After trying various sequences, I had to have my ISP modem connected to the Orbi Internet (WAN) port.
(I powered off Orbi and modem, powered on modem, waited a couple mins, connected ethernet cable from modem to Orbi port, powered on Orbi, updated static IP address, and it took this time.)
I’m reasonably sure I tried this before, but I guess I either skipped a step, or it just decided to work this time, *shrug*.
Re: Can’t set RBR850 Router Internet Static IP Address
Do yourself a favor and immediately remove your static IP address from the original post.
As Furry suggested, who is your ISP and what modem are using?
I am currently running a static IP using Xfinity on an RBR850 without issues since June with the exception of the firmware glitch preventing static LAN addresses. Hoping this is resolved in the next firmware update.
Do yourself a favor and immediately remove your static IP address from the original post.
As Furry suggested, who is your ISP and what modem are using?
I am currently running a static IP using Xfinity on an RBR850 without issues since June with the exception of the firmware glitch preventing static LAN addresses. Hoping this is resolved in the next firmware update.
Re: Can’t set RBR850 Router Internet Static IP Address
Yep, a static IP reservation using IPv4 for specific MAC address while DHCP handles the remaining devices. For some odd reason this breaks the WAN connection to all devices connected through the satellite after a few days. Hard resetting the RBR and RBS several times did not fix the issue so in the end as a work around I just set the device to the desired LAN IP.
Re: Can’t set RBR850 Router Internet Static IP Address
Have you filed a support ticket and given debug logs to NG about this?
@McLong wrote: Yep, a static IP reservation using IPv4 for specific MAC address while DHCP handles the remaining devices. For some odd reason this breaks the WAN connection to all devices connected through the satellite after a few days. Hard resetting the RBR and RBS several times did not fix the issue so in the end as a work around I just set the device to the desired LAN IP.
Re: Can’t set RBR850 Router Internet Static IP Address
@FURRYe38 No ticket submitted as I needed a workaround immediately as this is used in an office environment. I'm sure others are having this issue though and are taking the necessary steps to resolve with NG.
Re: Can’t set RBR850 Router Internet Static IP Address
I recommend also contact NG support and reporting this to NG as well. You can rely on others reporting to NG as we may not get confirmation of this from NG or users. Also helps to add the information as well for NG. The more users report problems to NG the better and NG will act on it.
No ticket submitted as I needed a workaround immediately as this is used in an office environment. I'm sure others are having this issue though and are taking the necessary steps to resolve with NG.
Re: Can’t set RBR850 Router Internet Static IP Address
The problem has been solved. After trying various sequences, I had to have my ISP modem connected to the Orbi Internet (WAN) port.
(I powered off Orbi and modem, powered on modem, waited a couple mins, connected ethernet cable from modem to Orbi port, powered on Orbi, updated static IP address, and it took this time.)
I’m reasonably sure I tried this before, but I guess I either skipped a step, or it just decided to work this time, *shrug*.
