Re: Firmware search in iOS does not work

Tom68RO · ‎2021-02-27

I am using a RBR850 Wifi 6 router with one satellite.
The firmware search in the iOS app does not work. Every time I try the search through Home - Settings - Router Settings - search... I get an error "there is a problem...".

My Orbi is on 3.2.17.12. I used the update function through the web GUI.
Delete and reinstall the app does not work: same error message.
Any idea?

Bye Tom

FarmerBob1 · ‎2021-02-28

Wuhl, 3.2.17.12 is the latest. So that could be a return error that it can't find a newer rev since you are already running it. I rarely get updates through that interface. Someone in forums usually has it long before it ever shows up in the UI, plus I want a "hard copy" to put in my files. It's almost undoubted that I will need to reinstall that Rev and through that avenue, I don't have access to it once it's been installed. I still have to go hunt it down and DL it. Especially if I revert to a previous version and need to easily come back. Which is what I had to do with this one. I just reinstalled 17.12 yesterday and it did not show up in the Update panel when I checked, so it was good that I had a "hard copy" in my files.

PLUS. The only "best" way to update is a direct connection from a desktop through the WebUI. Which is what is shown below. Since I had issues last time, I isolated the RBR by disconnecting everything from it, killed the WiFi, unplugged the Satellites and had a direct connection to my machine. This time the update, although a "Dirty Update" seems to have gone well. No major issues as I had the first time I updated. The ORBI App, for me, has not been to stable or reliable enough for me to ever think of updating through it. This was done on a MacPro running Mōjāv 10.14.6.

But this is what I get with the latest installed: