Reply

Re: Intermittent DNS Errors and WiFi Issues

Ace321
Apprentice

Re: Intermittent DNS Errors and WiFi Issues

Based on my discussion with NG support, once this firmware is certified for sereies 7, solution will be extended to other impacted models.

Message 601 of 656
Richie_Rico
Aspirant

Re: Intermittent DNS Errors and WiFi Issues

Did they give you an ETA?
(Bell Canada Fibe 1Gb/1GB) >> TP-Link Media Converter >> RBK853 v3.2.18.1_1.4.14
Message 602 of 656
Ace321
Apprentice

Re: Intermittent DNS Errors and WiFi Issues

I have 7 series and do not own 8.I was told about possible certification for Series 7 this week. Based on that information, other may follow next week.

Message 603 of 656

Re: Intermittent DNS Errors and WiFi Issues

Sent a PM to @Christian_R but have not received any reply to the request for a beta firmware.   Perhaps it's closer to release and I just have to wait?

Message 604 of 656
houcatdad
Star

Re: Intermittent DNS Errors and WiFi Issues

I haven't gotten a reply yet either. I would love the beta firmware.

Can't someone who has it open up a google drive or wetransfer link or something? :-)

 

I would love to have some properly working internet/dns in the house.

 

 

 

Message 605 of 656
Ace321
Apprentice

Re: Intermittent DNS Errors and WiFi Issues

Are you looking for 7 series?
Message 606 of 656
houcatdad
Star

Re: Intermittent DNS Errors and WiFi Issues

Yes. I have the rbk752

Message 607 of 656
Ace321
Apprentice

Re: Intermittent DNS Errors and WiFi Issues

PM me and I will share the link for 7 series beta.

Message 608 of 656
Tobamory
Tutor

Re: Intermittent DNS Errors and WiFi Issues

Anybody care to share the link for the 853 models ? i hate not having armour Smiley Sad which i dont get in AP mode....

Message 609 of 656
FURRYe38
Guru

Re: Intermittent DNS Errors and WiFi Issues

Has not been mentioned about a beta or any updates as of yet for the 8 series Orbi. I presume they have that in the pipe. NG doesn't post when that will be forth coming. We all hope it will be soon. 


@Tobamory wrote:

Anybody care to share the link for the 853 models ? i hate not having armour Smiley Sad which i dont get in AP mode....


 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.18.223/SRK30 V3.2.33.106)
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, RBK50, R7800, R7960P, EX7500/EX7700, XR450(v2.3.2.120) and WNHDE111
Message 610 of 656
Tobamory
Tutor

Re: Intermittent DNS Errors and WiFi Issues

Thanks Furry
Message 611 of 656
houcatdad
Star

Re: Intermittent DNS Errors and WiFi Issues

I have the Rbk752. I was given the beta firmware and just loaded it 30 minutes ago.

I can confirm the DNS problems are gone. Browsing is snappy AF and there don't seem to be issues.

Ehhhh.... while writing this my phone just said wifi disconnected... and it came back. Might just be an anomaly.
It's definitely browsing good!!!!!

Fn finally!
Message 612 of 656
FURRYe38
Guru

Re: Intermittent DNS Errors and WiFi Issues

Did you power OFF the RBR and RBS after applying the beta update? 


@houcatdad wrote:
I have the Rbk752. I was given the beta firmware and just loaded it 30 minutes ago.

I can confirm the DNS problems are gone. Browsing is snappy AF and there don't seem to be issues.

Ehhhh.... while writing this my phone just said wifi disconnected... and it came back. Might just be an anomaly.
It's definitely browsing good!!!!!

Fn finally!

 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.18.223/SRK30 V3.2.33.106)
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, RBK50, R7800, R7960P, EX7500/EX7700, XR450(v2.3.2.120) and WNHDE111
Message 613 of 656
ngflguy
Aspirant

Re: Intermittent DNS Errors and WiFi Issues

Can someone please share a link to the beta firmware with me? I have the RBK752 as well and I have been fighting this issue since February.  I have tried all the work arounds but the DNS issue still haunts me. Encuraging that the firmware to fix this issue will be widely released soon, but would love to run the beta firmware in the meantime.

Message 614 of 656
FURRYe38
Guru

Re: Intermittent DNS Errors and WiFi Issues

Sent.


@ngflguy wrote:

Can someone please share a link to the beta firmware with me? I have the RBK752 as well and I have been fighting this issue since February.  I have tried all the work arounds but the DNS issue still haunts me. Encuraging that the firmware to fix this issue will be widely released soon, but would love to run the beta firmware in the meantime.


 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.18.223/SRK30 V3.2.33.106)
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, RBK50, R7800, R7960P, EX7500/EX7700, XR450(v2.3.2.120) and WNHDE111
Message 615 of 656
ngflguy
Aspirant

Re: Intermittent DNS Errors and WiFi Issues

Thanks @FURRYe38 . Applied the RBR750 first and then the RBS750 second and worked like a charm.  I have been running it for almost 2 hours now and no DNS failures! 

Message 616 of 656
FURRYe38
Guru

Re: Intermittent DNS Errors and WiFi Issues

Good to hear. Always apply the RBS first, then RBR lastly in the future. 

Be sure to save off a back up configuration to file for safe keeping. Saves tine if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System

Enjoy. Smiley Wink

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.18.223/SRK30 V3.2.33.106)
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, RBK50, R7800, R7960P, EX7500/EX7700, XR450(v2.3.2.120) and WNHDE111
Message 617 of 656

Re: Intermittent DNS Errors and WiFi Issues

Thank you for the beta firmware.   I'd received it and have applied it.

While annecdotal, it already feels crisper/snapier in response that prior.    I know it'll take time to be fully certain the DNS issue has been resolved, but I think I may have had more of a DNS performance impact prior than I knew.

Same computers are resolving and serving up content quicker than before the beta.    Thumbs up so far!

 

Message 618 of 656
FURRYe38
Guru

Re: Intermittent DNS Errors and WiFi Issues

Good to hear. hHould be good now.

Be sure to save off a back up configuration to file for safe keeping. Saves tine if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System

Enjoy. Smiley Wink

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.18.223/SRK30 V3.2.33.106)
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, RBK50, R7800, R7960P, EX7500/EX7700, XR450(v2.3.2.120) and WNHDE111
Message 619 of 656
FURRYe38
Guru

Re: Intermittent DNS Errors and WiFi Issues

@msinex 

Ok for ALL you 8 series Orbi users, please make contact with @Christian_R 

Ask for access to Firmware v3.2.18.223. Beta is ready and being made available for those who want to try this version. 

"Unknown/Phantom Satellite is showing up in the Orbi App
Netgear logs of Satellite are not collected in GUI debug logs
DNS issues"

 

Once you get the files, update the RBS first then RBR lastly. I would power OFF all units for 30 seconds then back ON. Same with your ISP MODEM/ONT. 

 

If any issues are still seen, you'll need to do a factory reset and clean setup from scratch. 

 

I would encourage for those having DNS issue to give this a try. Seems to be fixed for 7 series users. Smiley Wink

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.18.223/SRK30 V3.2.33.106)
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, RBK50, R7800, R7960P, EX7500/EX7700, XR450(v2.3.2.120) and WNHDE111
Message 620 of 656
BooBooJeffries
Aspirant

Re: Intermittent DNS Errors and WiFi Issues

^Thanks. Just sent a PM. I never received a reply from any previous PMs to them. 

Message 621 of 656
FURRYe38
Guru

Re: Intermittent DNS Errors and WiFi Issues

Let me know if you don't get a reply today...


@BooBooJeffries wrote:

^Thanks. Just sent a PM. I never received a reply from any previous PMs to them. 


 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.18.223/SRK30 V3.2.33.106)
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, RBK50, R7800, R7960P, EX7500/EX7700, XR450(v2.3.2.120) and WNHDE111
Message 622 of 656

Re: Intermittent DNS Errors and WiFi Issues

Thanks! Just sent a request myself. Did a cutover this morning and had to refresh alot. Looking forward to this fix!
Message 623 of 656
rr20552
Apprentice

Re: Intermittent DNS Errors and WiFi Issues

Was given access to the series 8 beta which I have now applied.

DNS issue appears to have been resolved and internet appears to be much faster.

So far so good.

Now all we need is parental filtering!
Message 624 of 656
FURRYe38
Guru

Re: Intermittent DNS Errors and WiFi Issues

Please make a post about this in the beta thread as well. 

 

Thank you for letting us know. 


@rr20552 wrote:
Was given access to the series 8 beta which I have now applied.

DNS issue appears to have been resolved and internet appears to be much faster.

So far so good.

Now all we need is parental filtering!

 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.18.223/SRK30 V3.2.33.106)
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, RBK50, R7800, R7960P, EX7500/EX7700, XR450(v2.3.2.120) and WNHDE111
Message 625 of 656
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