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My Orbi AX 6000 won't connect to google home

My AX6000 won't connect to my google home. I have the OrbiAX6000 .

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Guru

Re: My Orbi AX 6000 won't connect to google home

I've seen others that have had issues putting some google home devices on 5ghz AX. have you tried connecting it to the 2.4gh?
CAX80-> RBK53-> GS716v2-> TP-Link M9Plus
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Re: My Orbi AX 6000 won't connect to google home

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

Try disabling AX mode on the RBR...


@32Chop wrote:

My AX6000 won't connect to my google home. I have the OrbiAX6000 .


 


My Setup (Cable 900Mbps/50Mbps)>CAX80>XR450 v2.3.2.106(Router Mode)>RBK853 v3.2.11.2(AP Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
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Master

Re: My Orbi AX 6000 won't connect to google home


@32Chop wrote:

My AX6000 won't connect to my google home. I have the OrbiAX6000 .


I have almost all types of Google Home devices connected to my Orbi RBK852 with no issue:

  • 2 x Google Home
  • 3 x Google Home Mini
  • 1 x Google Nest Mini
  • 3 x Google Nest Hub

Most of the time i see those devices connected to the 5GHz band. I have AX enabled.

  1. What modem/router do you have between Orbi and your ISP? Please check for double NAT.
  2. On the Google Home devices, please disable "Let others control your cast media" since this will make the each device broadcast it's own SSID which can cause much interference if you have many Google Home devices. I noticed that this can cause other devices at home not to work properly.

My Setup Internet Fiber ONT 250↓/250↑ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208Time Zone CET (Sweden)

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Aspirant

Re: My Orbi AX 6000 won't connect to google home

I don't know how to do that. I am completely not tech savy.

 

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Aspirant

Re: My Orbi AX 6000 won't connect to google home

I am not tech savy. I have no idea how to do that.

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Master

Re: My Orbi AX 6000 won't connect to google home


@32Chop wrote:

I am not tech savy. I have no idea how to do that.


  1. Open the Google Home app on your phone,
  2. Choose the Google Home device,
  3. Go to settings (the cog wheel).
  4. Find the setting "Let others control your cast media" and disable it.

 

Also please let us know what device do you have between your Orbi and your internet plug? Any modems router? if yes what is the make and model of this device?

My Setup Internet Fiber ONT 250↓/250↑ISP Telenor | Wifi Router Orbi RBK50 AC3000, Router Mode, Wired Backhaul / Orbi RBK852 AX6000, Router Mode, Wireless Backhaul | Switches Netgear GS208Time Zone CET (Sweden)

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