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Forum Discussion
FURRYe38
Jul 13, 2021Guru - Experienced User
New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
- Sep 13, 2021
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
MaleHumanUK
Aug 04, 2021Star
Having lots of trouble with this firmware update.
The connection to my satellite has gone from rock solid, to regularly disconnecting. One of the satellites regularly goes to a pulsating white light followed by a solid blue light - I assume this means it is losing and re-establishing connecting to the main router.
Never had this problem on any of the old firmwares, just since this one auto updated. I have performed a full factory reset, but the issue continues.
Welcome thoughts and ideas!
FURRYe38
Aug 04, 2021Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
- MaleHumanUKAug 04, 2021Star
Yes, I have factory reset all units. I did use the restore settings when i did this... I assume your advice will be to not do this :-)
- FURRYe38Aug 04, 2021Guru - Experienced User
For troubleshooting sake, yes, it's not recommended to use a back config initially.
Try a reset and setup from scratch. Try setting manual channel 1,6 or 11 on 2.4Ghz and 40 to 48 on the RBR.
I would set up the RBR first then bring the RBS to the same room as the RBR and sync them 1 at a time. Let us know if they don't sync and don't remain connected
- Gatorade2000Aug 04, 2021ApprenticeTry burning it. Broiling is recommended
- MstrbigAug 05, 2021Master
FURRYe38 wrote:Has a factory reset and setup from scratch been performed since last FW update?
Factory reset or anything else will not resolve this issue.
I spent numerous hours with TS, performing many tests, reviewing logs, etc. They sent out a replacement RBS750 Satellite, for the damaged unit. However the RBR750 router is going to pulsating whte, several times per day. There is no way to downgrade and I manually re-loaded the 4.6.3.7 firmware, hoping it would help. It didn't help.
After extensive troubleshooting, along with tech support, I strongly feel this is also caused by the pushed 4.6.3.7 firmware update.