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Aspirant

Orbi RBR850 speed limited on ethernet and wifi

The orbi router seems to throttle the speed on it's lan ports and on wifi

Rebooting the orbi helps for a short while 

after some time the speed drop to around a 90Mbit connection usually some internet glitches occurr

 

I if connect directly to the modem of the isp I get 800mbit plus connection

Using a linksys router inbetween I also get 800mbit plus connection

 

After a reboot I usually get the 800mbit speed for a while but then it drops again making me very sad about this very expensive product.

 

Since I'm still in warranty I'm thinking about returning this product unless this gets fixed soon.

 

I first thought it was an issue with the isp but did some extensive testing with them and there is no issue with their connection.

 

 

Message 1 of 9
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Aspirant

Re: Orbi RBR850 speed limited on ethernet and wifi

I also tried the factory reset as mentioned on some other topic 

Highspeed internet acces laster for about 2 mins  600mbit plus download 50mbit upload

 

donwloads limited again to 90 mbit upload goes anywhere between 0.5mbit en 40mbit

 

Really dissappointed in this product

Message 2 of 9
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Guru

Re: Orbi RBR850 speed limited on ethernet and wifi

Please post about this over in the Orbi AX forum:

https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

 

Thank you. 


My Setup (Cable 900Mbps/50Mbps)>CAX80>XR450 v2.3.2.106(Router Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
Message 3 of 9
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Prodigy

Re: Orbi RBR850 speed limited on ethernet and wifi

Does this help?  https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-...

 

You seem to have verified the slow down is at the base station, make sure to disable the functionality mentioned in the FAQ.

Message 4 of 9
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Aspirant

Re: Orbi RBR850 speed limited on ethernet and wifi

Checked out the faq, seems like my steps are in order 

I turned off traffic monitor but that did not show any difference 

as is what i would expect from a decent traffic manager :-(

Message 5 of 9
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Guru

Re: Orbi RBR850 speed limited on ethernet and wifi

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

Has a power off for 1 minute then back on been performed since last update withthe ISP modem and RBR?

 


@Beneke wrote:

The orbi router seems to throttle the speed on it's lan ports and on wifi

Rebooting the orbi helps for a short while 

after some time the speed drop to around a 90Mbit connection usually some internet glitches occurr

 

I if connect directly to the modem of the isp I get 800mbit plus connection

Using a linksys router inbetween I also get 800mbit plus connection

 

After a reboot I usually get the 800mbit speed for a while but then it drops again making me very sad about this very expensive product.

 

Since I'm still in warranty I'm thinking about returning this product unless this gets fixed soon.

 

I first thought it was an issue with the isp but did some extensive testing with them and there is no issue with their connection.

 

 


 


My Setup (Cable 900Mbps/50Mbps)>CAX80>XR450 v2.3.2.106(Router Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
Message 6 of 9
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Aspirant

Re: Orbi RBR850 speed limited on ethernet and wifi

I wonder what happpened

I did extensive testing for more then a week continous issues with the netgear router 

and now for 3days in a row it is acting like it should 

no changes on the netwerk what so ever :-s

 

Like the guys from netgear fixed it without letting it now 

and probably that is what happened 

because i have now a firmware version which is higher then the one on the download site 

and this was a week a ago the same firware version

 

I am now on v3.2.16.6 which seems to behave nice on my network  (before v3.2.15.32)

So far no throttling on lan ports, no throttling on the wireless connection.

 

If this solution holds up I'm again a happy customer 

Let's keep an eye on it for the comming weeks 

Lot's of video conferencing that needs to run smoothly 

crossing my fingers

 

Message 7 of 9
Highlighted
Prodigy

Re: Orbi RBR850 speed limited on ethernet and wifi

Glad to hear things are now working for you.  Might've been ISP modem and/or Orbi restarting too.

 


@Beneke wrote:

Like the guys from netgear fixed it without letting it now 

and probably that is what happened 

because i have now a firmware version which is higher then the one on the download site 

and this was a week a ago the same firware version

 

I am now on v3.2.16.6 which seems to behave nice on my network  (before v3.2.15.32)


Note that 3.2.16.6 has been available for over a month.  You can find the latest Orbi AX firmware downloads at https://www.netgear.com/support/product/RBK852#download.

 

However, usually the safest and most convenient thing is to let your Orbi update itself and only jump onto a newer firmware issue if you're experiencing a specific problem that it fixes or if you want to always have the latest (and hopefully, greatest) firmware version - Like many of us here.  :-)

Message 8 of 9
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Guru

Re: Orbi RBR850 speed limited on ethernet and wifi

Providing feedback to the questions presented is helpful as well. 

Possible this may have been a ISP service issue as well. Not always a router issue. 

 

Be sure to make a backup configuration to file for safe keeping. 


@Beneke wrote:

I wonder what happpened

I did extensive testing for more then a week continous issues with the netgear router 

and now for 3days in a row it is acting like it should 

no changes on the netwerk what so ever :-s

 

Like the guys from netgear fixed it without letting it now 

and probably that is what happened 

because i have now a firmware version which is higher then the one on the download site 

and this was a week a ago the same firware version

 

I am now on v3.2.16.6 which seems to behave nice on my network  (before v3.2.15.32)

So far no throttling on lan ports, no throttling on the wireless connection.

 

If this solution holds up I'm again a happy customer 

Let's keep an eye on it for the comming weeks 

Lot's of video conferencing that needs to run smoothly 

crossing my fingers

 


 


My Setup (Cable 900Mbps/50Mbps)>CAX80>XR450 v2.3.2.106(Router Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
Message 9 of 9
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