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Chief2019's avatar
Chief2019
Tutor
Mar 31, 2021
Solved

Orbi and Panasonic Homehawk camera not connecting

I recently installed a new orbi AX 4200 router.  When trying to connect my Panasonic Homehawk shelf cameras I can not connect and am told by the homehawk app that I need to diable the isolation setti...
  • Chief2019's avatar
    Chief2019
    Mar 31, 2021

    I finally got them to work after doing a 30 second unplug and plugback in and reset on the camera.  multiple tries later it worked.  Thank you for the help.

Chief2019's avatar
Chief2019
Tutor
Mar 31, 2021

I did not really get any place with the manufacturer.  

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 31, 2021

Try disabling AX Mode on the RBR and set CTS values to 2347.

AX mode are check boxes on the Basic/Wireless settings page on the RBR. 


CTS is under Advanced Tab/Advanced Settings/Wireless Settings