Reply

Orbi app (Android - v2.9.6.1513 ) showing devices/clients as N/A ?

dtay
Luminary

Orbi app (Android - v2.9.6.1513 ) showing devices/clients as N/A ?

Has anyone noticed that in the latest Android app (v2.9.6.1513) clients are showing the list of devices/clients as N/A?  No icons, no names, no description - all are showing up as N.A - Network?  Is it just me?

Message 1 of 4
FURRYe38
Guru

Re: Orbi app (Android - v2.9.6.1513 ) showing devices/clients as N/A ?

Netgear has set up a community forum specifically for the Orbi App product. Most of the people who watch that forum are more likely to have experience with Orbi App and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.18.223/SRK30 V3.2.33.106)
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, RBK50, R7800, R7960P, EX7500/EX7700, XR450(v2.3.2.120) and WNHDE111
Message 2 of 4
dtay
Luminary

Re: Orbi app (Android - v2.9.6.1513 ) showing devices/clients as N/A ?

I was able to resolve the issue by rebooting the router and the two satellites.  After that, everything was back to normal on the app view.  Strange.

Message 3 of 4
FURRYe38
Guru

Re: Orbi app (Android - v2.9.6.1513 ) showing devices/clients as N/A ?

Glad that worked. Enjoy. 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.18.223/SRK30 V3.2.33.106)
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, RBK50, R7800, R7960P, EX7500/EX7700, XR450(v2.3.2.120) and WNHDE111
Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 84 views
  • 1 kudo
  • 2 in conversation
Announcements