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Forum Discussion
adolgov
Aug 10, 2021Tutor
RBR750 403 Access denied after upgrade to 4.6.3.7 firmware
I'm getting a proxy error from the router, and am unable to access its configuration page after firmware update from 3.x version to 4.6.3.7. I factory reset the router, and then I'm able to conne...
FURRYe38
Aug 10, 2021Guru - Experienced User
You'll need to keep 192.168.1.1 for now if this doesn't cause a problem.
I recommend you contact NG support and let them know what your seeing when you try changing the IP address from .1.1 to something different.
adolgov
Aug 10, 2021Tutor
Unfortunately, this is not a solution for me because I need this specific network numbering topology. Since this worked in previous firmware versions, how do I revert to an older version of firmware? When I try via the web UI, there is no "Yes" button to confirm the "version you're installing is older than the current version" question.
- FURRYe38Aug 10, 2021Guru - Experienced User
No downgrading isn't supported. Contact NG support and let them know whats happening.
- adolgovAug 10, 2021Tutor
Yikes! What a mess.
Thanks for your help. I guess my best bet is to try to take the set back to Costco and hope that their generous return policy will allow me to get a replacement set that still has the old, working firmware.
- FURRYe38Aug 10, 2021Guru - Experienced User
Ya you can try that.
Ya, NG knows of the v4 problems.