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Forum Discussion
skyward1
Mar 26, 2020Apprentice
RBR850 Requires Daily Reboot to Get Normal Connection Speeds
Hello NG Community, I have the RBK852 system (RBR850 router and RBS850 satellite), running v3.2.10.11_1.2.12, and have recently experienced extremely slow connection speeds. My Internet connection ...
- Apr 27, 2020
Hey Furry and all,
Sorry, not WAN. It was a conflict between the router and modem. My modem was (still is) at 192.168.0.1 and my router was at 192.168.1.1. That is where the problem was. I went to 172.16.0.1 for my router, changed all my static IPs to fall under that, and lett DHCP assign the others normally. All is happy!
I will be closing this post as solved, but I actually solved it, so how can I do that?
Thanks annd stay safe!
sky
FURRYe38
Apr 13, 2020Guru - Experienced User
LAN WAN conflict? There shouldn't have been any WAN conflict since your Modem is a modem only. Hmm...
Just curious, what IP address string had you been using and what did you change to?
Glad you found the problem and fixed it. Please mark your thread as solved.
skyward1 wrote:I submitted a NG Support ticket. It was elevated to a level 2 tech, who went through his procedure, only to spend hours of my time to no resolution. Well, it turned out the time wasn't a waste, as it caused me to stumble across the problem on my own. The problem was an IP address conflict with my ISP (LAN/WAN conflict). My router's IP address was changed and I re-assigned all my static IPs. It has been four days and I am getting normal speeds all the time.
You would think that this would have been looked at right away, but it wasn't. Too much involved in 'procedure' (reboot, reset, reconfigure, repeat) to even look at the basic. Engine won't start...hmmm...let's rip the electrical and fuel systems apart and find the problem. The problem? The gas tank is empty.
I asked them (and I will ask this community) to look at this as 'lessons learned' to help them rewrite their procedure.
Now, I'm going to be able to do what little work there is remaining in my company and watch some streaming movies with my wife.
Good night, stay safe and well!
sky
skyward1
Apr 27, 2020Apprentice
Hey Furry and all,
Sorry, not WAN. It was a conflict between the router and modem. My modem was (still is) at 192.168.0.1 and my router was at 192.168.1.1. That is where the problem was. I went to 172.16.0.1 for my router, changed all my static IPs to fall under that, and lett DHCP assign the others normally. All is happy!
I will be closing this post as solved, but I actually solved it, so how can I do that?
Thanks annd stay safe!
sky
- FURRYe38Apr 27, 2020Guru - Experienced User
the .0.1 and .1.1 would not be a conflict. Something I use periodically on occasion when I put two routers on the same line together.
I forgot what modem model you had. Are you still using the Arris SB8200? If so this modem uses a 192.168.100.1 to access it's web page only. Other than this, the modem will pass thru a ##.##.###.### WAN IP address to the RBR. Just making sure the information is correct about the modem your using. There shouldn't be any conflict for this or any modem only units.
Glad its working now.
- skyward1Apr 27, 2020Apprentice
Furry,
This is done. No more. I'm finished.
Thank you!
sky
- FURRYe38Apr 27, 2020Guru - Experienced User
Enjoy.