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Re: Ring Doorbell Pro shows connected via a wired connection?

dtay
Luminary

Ring Doorbell Pro shows connected via a wired connection?

I noticed in the Netgear Orbi app as well as via the GUI interface via the web browser, it's reporting that my Ring Doorbell Pro is connected to my Orbi RBK853 as a "wired" connection, when in reality, it's actually via wireless.

Anybody here using a Ring Doorbell Pro with an Orbi AX and seeing the same?

Bug? Smiley Happy
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dtay
Luminary

Re: Ring Doorbell Pro shows connected via a wired connection?


@FURRYe38 wrote:

What Firmware version is currently loaded?

 

Is your RBS ethernet connected to the RBR? If it is and the door bell is connected to the RBS, it will report a wired connection instead of a wireless. 

 

Firmware is V3.2.15.25_1.3.15.

 

The satellites are connected via Ethernet wired backhaul.

 


 

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Message 5 of 6

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plemans
Guru

Re: Ring Doorbell Pro shows connected via a wired connection?

is the doorbell connected to a satellite? Mine shows my devices connected to the satellites as wired. but if you log into the satellite, it shows wireless on its connected devices page. 

Current Setup: CM2000-> SXK30-> GS716v2-> RAXE500->
Message 2 of 6
dtay
Luminary

Re: Ring Doorbell Pro shows connected via a wired connection?


@plemans wrote:

is the doorbell connected to a satellite? Mine shows my devices connected to the satellites as wired. but if you log into the satellite, it shows wireless on its connected devices page. 


I believe it was connected to a satellite when it was erroneously identiied as connected via wired.  Right now, it's showing as connected back to the main router (had to reboot the satellites last night to rearrange the power cables) and it is identified correctly as a wireless connection.  Interestingly, I also have a Ring Indoor Cam that is connected to a satellite and the Orbi is identifying it correctly as connected via wireless.

Message 3 of 6
FURRYe38
Guru

Re: Ring Doorbell Pro shows connected via a wired connection?

What Firmware version is currently loaded?

 

Is your RBS ethernet connected to the RBR? If it is and the door bell is connected to the RBS, it will report a wired connection instead of a wireless. 

 

 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.18.223/SRK30 V3.2.33.106)
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, RBK50, R7800, R7960P, EX7500/EX7700, XR450(v2.3.2.120) and WNHDE111
Message 4 of 6
dtay
Luminary

Re: Ring Doorbell Pro shows connected via a wired connection?


@FURRYe38 wrote:

What Firmware version is currently loaded?

 

Is your RBS ethernet connected to the RBR? If it is and the door bell is connected to the RBS, it will report a wired connection instead of a wireless. 

 

Firmware is V3.2.15.25_1.3.15.

 

The satellites are connected via Ethernet wired backhaul.

 


 

View solution in original post

Message 5 of 6
FURRYe38
Guru

Re: Ring Doorbell Pro shows connected via a wired connection?

Not a bug. Smiley Wink

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.18.223/SRK30 V3.2.33.106)
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, RBK50, R7800, R7960P, EX7500/EX7700, XR450(v2.3.2.120) and WNHDE111
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