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Unable to connect 2.4ghz devices to Orbi AX4200 (RBR750)

swilson11
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Unable to connect 2.4ghz devices to Orbi AX4200 (RBR750)

Recently purchased this router.  By default this router only shows a single 5ghz network connection.  I'm unable to connect my 2.4ghz devices to it.  Is it possible? And how?  I can't find any info online.

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plemans
Guru

Re: Unable to connect 2.4ghz devices to Orbi AX4200 (RBR750)

its a triband device. It combines the 2.4ghz and 5ghz ssid into one and then bandsteers between them. 

Are the devices your having issues setting up IoT or what devices are these specifically? 

some have issues when you're using your phone to set them up when the phones on 5ghz and they only have 2.4ghz. 

The phone/app needs to be on the 2.4ghz (because of lazy coding on IoT devices)

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