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Forum Discussion
Webex issues with RBR750 setup
I recently purchased an Orbi AX4200 system with the RBR750 router and 2 satellites. I have only had it a few days. I have the router plugged into an ethernet port on my Xfinity router. (Forget wh...
so the CGM4331COM has its own integrated router function. Its an XB7 modem/router combo device.
It can cause a double nat situation.
options to try (only use 1)?
1. put the CGM4331COM in modem only mode. this disables its router function.
2. put the Netgear in access point mode. it disables its routing fuction and several other functions, wireless and ethernet still work fine but it leaves the xb7 controlling the actual routing. Tends to be the simplest route. If you do this, disable the wireless on the xb7 to prevent interference.
Thanks for the help. I'm sure I'm in a double nat situation. My routers network is 10.0.x.x and i see the orbi is 192.168.x.x
I'll look into doing your suggestions. Doesnt the Xfinity router have to be in "router" mode so that it will nat the source traffic going to the internet? If it functions as only a modem will it still do that?
You just need to choose 1 option depending on what services you use.
If you're using xfinitys security services/parental controls/etc (not sure what else they offer on their boxes) then you'd want to leave it as router with the netgear in AP (access point) mode.
If you're using netgears parental controls/circle/armor, then you'd want it as router with the xfinity in modem only mode.
Or if you're using both, you can go into the xfinity's and put the netgears IP address into the xfinity's dmz. little more challenging option but also an option.
You can even try swapping to see which works better for you.
Try it
xfinity (modem only)----->netgear router mode
xfinity (modem/router combo)----->netgear (ap mode)
I switch stuff around a lot because I have time and like to play. But that's just me.
Thanks again for the help. I'm not using any of those so I'll just play around when i get time today and see what works for me and if either results in my Webex issue going away.
Thank you for the quick replies!!!
So I put my Orbi in AP mode and that has seemed to resolve the issue. Thank you.
Regarding that list: Wow. Thats quite the list. However i see that my guest network is still available. But in general..it looks like you really neuter your ability to do much with this in AP mode. I suppose the only thing I could do is make a move to the CBR750. Correct?
Not sure if this is worth keeping at this point. Paying a premium for this device and having to run it like this maybe isnt going to work...