orbilogin.com does NOT ask for username/password at login

[jfdorbi]

While the ios app asks for an admin u/p at login, the orbilogin.com site does not.  Seems like it should.  Is this normal behavior?  

I have gone through the set password function on the web interface, but logged out and back in and it still did not ask for credentials. Any other ideas on how to force it to do so?

Thanks

[jfdorbi · Accepted solution]

After a factory reset and reinitialization, the u/p login prompt now shows up at orbilogin.com and the orbi app.

Again, thanks for all suggestions.

[ekhalil]

Click on “Logout” on the upper right corner in the web GUI to logout so you’ll be then asked to enter user name and password to login again.

[FURRYe38]

Be sure to clear out the browser cache as well.

[jfdorbi]

Thanks for these suggestions, I have tried both multiple times. Also rebooted the router and tried again, but the obrilogin.com page just allows you right in to the administration gui without prompting for credentials.

As for the browser cache, it allowed me right in the first time I attempted a login, so it wouldn't appear to be that.

I have scoured all of the settings areas for one that seems like it would make the webservice wide open like this but can't find one.  Am I missing it?

Again, the ios app asks for the u/p at login like you would expect. I really don't like that this one does not...

Thanks for any additional ideas to try.

[ekhalil]

Which browser have you tried please? Have you tried another browser? Can you please try with a browser/device that you never used before with Orbi and see what happens?

[jfdorbi]

I have arrived at the same result logging in through Safari on several Macs and ios devices, Chrome on a Mac, and Edge on a Windows10 VM.

Not quite sure where to go from here.  Maybe reset the Orbi system and try again?

Just as a sanity check, you are supposed to be presented with a login dialog when you browse to the web admin interface, even while you are on your wifi netwrok, correct?

Thanks for listening

[ekhalil]

Correct

[Mikey94025]

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@jfdorbi wrote:

I have arrived at the same result logging in through Safari on several Macs and ios devices, Chrome on a Mac, and Edge on a Windows10 VM.

Not quite sure where to go from here.  Maybe reset the Orbi system and try again?

Just as a sanity check, you are supposed to be presented with a login dialog when you browse to the web admin interface, even while you are on your wifi netwrok, correct?

Thanks for listening

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If you use the browser app on your phone, like Chrome on iPhone, and visit orbilogin.com then does it prompt you for a password?  Also try the IP address of your Orbi, e.g., for me this is http://192.168.1.1/

It does seem like you've tried a variety of browser to eliminate that you have some custom "save-my-passwords-for-me-so-I-autologin-next-time" option setup.  That's the usually reason people see what you describe.  Do you have another Mac or Windows login to try with one of the desktop browsers?

Yes, whenever I go to http://orbilogin.com I get a browser popup asking for Username and Password.  See attached screen shot.

[jfdorbi · Accepted solution]

After a factory reset and reinitialization, the u/p login prompt now shows up at orbilogin.com and the orbi app.

Again, thanks for all suggestions.

[FURRYe38]

Enjoy.