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bwang's avatar
bwang
Aspirant
Mar 13, 2021

orbt setup, no connection to internet

I have Verizon fios and just purchased the Orbi RBK754.  I am trying to set it up connected directly to the Verizon ONT.  Ethernet port is active on the ONT.  And I released DHCP on the Verizon Quant...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 18, 2021

Try setting up the RBR with out it being connected to the ONT. You can manuall set it up and walk thru the setup wizard with a wired PC and web browser. Once you have it setup and configured. Power OFF the ONT and RBR. Connect the RBR to the ONT and power it ON. then power ON the RBR. Use the RBRs web page to check for the Internet status on the basic tab. 

bwang wrote:

I have Verizon fios and just purchased the Orbi RBK754.  I am trying to set it up connected directly to the Verizon ONT.  Ethernet port is active on the ONT.  And I released DHCP on the Verizon Quantum Gateway router before shutting it down based on suggestions I read so far.  However, the Orbi setup reaches the last step which is checking for internet connection. It says "no internet conenction found".  Any additional suggestions on why this is happening?