Orbi WiFi 7 RBE973
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CBR750 Orbi app security

sapper-64
Follower

CBR750 Orbi app security

The security portion on my Orbi app has a previous persons email address on it. The router is registered to me now, but I can’t figure out how to change the security portion to my account.
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TelecomTom1
Aspirant

Re: CBR750 Orbi app security

I'm assuming by Security you mean Armor.  I had a similar situation last year when I upgraded my Orbi system to a new one.  I still had about 6 months left on my old Armor subscription.  Customer support was able to migrate the license to the new Orbi system.  It's related to the Orbi SN and your email account.  Customer Support would be able to straighten it out for you.

 

 

Message 2 of 3
KevinLiT
NETGEAR Moderator

Re: CBR750 Orbi app security

Hello sapper-64,

 

Welcome to the NETGEAR Community!

 

Are you still having issues with changing the email associated with NETGEAR Armor attached to your CBR750?

 

Best,

Kevin

Community Team

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