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Can not switch product in Orbi app

Teddy2655
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Can not switch product in Orbi app

I have two different Orbi routers at two different houses. I used to be able to switch between two products to monitor them via access anywhere function. But now when I try to switch, it’s kept loading but never able to switch. I uninstalled the app and relog back in but didn’t work.

Any help please? Thanks.
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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Christian_R
NETGEAR Moderator

Re: Can not switch product in Orbi app

Hello Teddy2655, 

 

Welcome to the forums! So you're unable to access either router at the moment? 

 

Christian 

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