I activated Armor upon installation bu can't deactivate anymore (which means: nowhere in the Web GUI or App is there a setting found for it). Upon installation, the App showed a tab for Armor which dissapeared after activation. Clicking the Cloud symbol in the top left corner does show Settings, but there is no Security found there. How do I deactivate Armor?
Netgear has set up a community forum specifically for the Armor product. Most of the people who watch that forum are more likely to have experience with Armor and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there: https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor https://www.netgear.com/landings/armor
Try a full factory reset and setup from scratch on the RBR.
For any Orbi AX model support information and help, Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there: https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
"Try a full factory reset and setup?" If all else fails, reboot, standard practise for ICT support that doesn't really know their trade 🙂
No, thank you. After 1 month, Armor will ask if I want a paying account, which I will refuse and that will be the end of it. Thanks for you generic reply anyway.
