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Forum Discussion
Royalh13
Oct 28, 2022Star
Can't logon to Orbi - "Logon timed out, please try again" - FIXED!
It is ridiculous that Netgear's Orbi app STILL has this problem after more than 2 YEARS!
https://community.netgear.com/t5/Orbi-App/Orbi-App-Android-phone-quot-login-timed-out-please-try-again/m-p...
CrimpOn
Nov 06, 2022Guru - Experienced User
shawn_c wrote:
Even with wi-fi turned off? With wi-fi turned off, it should force you to an Anywhere connection where you use your Netgear login.
Anywhere Access must be enabled when the app is connected to the router on the LAN. This is the "Catch 22" that so many customers find themselves in. They cannot enable Anywhere Access because the app will not connect on the LAN. I was lucky and had enabled Anywhere Access some time ago, so my phone can use it. None of my tablets have LTE capability, so they are worthless.
Anthracyte
Nov 06, 2022Guide
That's fair enough, but even with a factory reset, and 'Anywhere Access' apparently being "enabled by default", its still not working attempting to access a 'newly' setup router.