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Forum Discussion
Can't logon to Orbi - "Logon timed out, please try again" - FIXED!
It is ridiculous that Netgear's Orbi app STILL has this problem after more than 2 YEARS!
https://community.netgear.com/t5/Orbi-App/Orbi-App-Android-phone-quot-login-timed-out-please-try-again/m-p...
Hi Orbi Community,
We have released a new Orbi app version (iOS only). Kindly uninstall and install the latest app version 2.21.0.329 and let us know how it goes.
As for the Android version, we are still working on a fix. We will provide update once new information will be available
Regards,
Blanca
Community Team
Bianca, according to the thread, as far as I can see, the IOS version was not experiencing the issue. The big problem is the Android version!
Another issue I get while trying to login at the Android app, is that at the point where you login to your Netgear account, it offers to sign me in with my Gmail address used to access playstore, etc., but I used a different address to sign-up.
When I click, "Use a different account", that dialog disappears (good), so I then click in the email address field, which then shows me the option to fill it via my Bitwarden password wallet, which I click on and get taken to. Upon clicking on the correct account in Bitwarden, I'm taken back to the app, where the suggestion to use my Gmail account is again displayed (on top of the login fields, so I can't access them) and when I click "Use another account" again, my credentials, (which would normally have been completed by Bitwarden, are not filled, so I have to go through hoops, trying to do so manually, while wrestling with the suggestion to use Gmail!
After all of that, the app doesn't work anyway! GRRRRRR!