Cannot locate router

[pyurkiw]

I am using the Orbi app to set up the wifi system, the Orbi internet is being read by all my devicesand the satelites are all set up, but I am unable to complete the registration as it keeps saying " router not found"

[schumaku]

The mobile device with the Orbi app must be connected to the Orbi wireless.

Or should the problem be just the registration, while the Orbi App based admin is workable?