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Cannot log in
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Cannot log in
RBR 850 router with two satellites.
Wifi working fine, but I cannot log into the Orbi app on my phone or tablet, nor can I log in with a desktop Mac. When I attempt to log in I'm told the router is offline, which it is not since the wifi working on my home network. I've deleted app and reinstalled, rebooted multiple times, etc. to no avail.
Must I do a new system set up?
Thank you
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Re: Cannot log in
If your using Apple devices, please review this:
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Re: Cannot log in
I have the same problem, even when directly connected to the route without wifi.
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Re: Cannot log in
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Re: Cannot log in
This has nothing to do with Apple. Exact same problem using a Dell running Windows 11. There is absolutely no way to access your router, whether it’s thru the app or the internet. Units work but no interface!
Netgear has got to get off their duff and fix this issue with a new forced firmware. I have never seen such a poor customer service! Asus may become my next Router as my $800 Orbi system is crap!
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Re: Cannot log in
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more