Connected devices not correct

[Raymonddeniet]

Hi,

Can anyone help me out please. When I log on to my Orbi router and see the connected devices I don't get to see them all.

I can only see 15 when about 20 are connected.

What do I have to do to see them all (for catogorising and maintenance and renaming).

I hope it is possible to get an actual list on my screen.

[Retired_Member]

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@Raymonddeniet wrote:

Hi,

Can anyone help me out please. When I log on to my Orbi router and see the connected devices I don't get to see them all.

I can only see 15 when about 20 are connected.

What do I have to do to see them all (for catogorising and maintenance and renaming).

I hope it is possible to get an actual list on my screen.

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do the devices work?  If they do, don't worry about it.  Lots of complaints about the app.

[Raymonddeniet]

Yes, they all work fine.
Ok thank you. I thought it was me.

I hope they will get the app better in the future.

Thanks again

[Retired_Member]

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@Raymonddeniet wrote:
Yes, they all work fine.
Ok thank you. I thought it was me.

I hope they will get the app better in the future.

Thanks again

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to help the NG team...you may want to post the FW you're using.  Thanks

[Raymonddeniet]

Sorry, of course.

My firmware is 2.5.0.38

[FURRYe38]

Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

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@Raymonddeniet wrote:
Sorry, of course.

My firmware is 2.5.0.38

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[wmcneil]

I am having the same problem. After moving to firmware 2.5.0.38 , both the satellite status as well as the connected devices status is not correct. My satellite is showing "disconnected", even though there are devices connected to it. This is not a "nice to have", it is essential function, as I am in the process of changing my network configuration (adding an additional satellite), and debug and tuning satellite placement is severely hampered without this functionality.