Orbi WiFi 7 RBE973
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Different satellites status in the App and orbilogin.com

ginunicyb
Aspirant

Different satellites status in the App and orbilogin.com

Hello, 

 

Status of Orbi Satelites differs in the Orbi App (disconnected - red) and Orbilogin web page (connected - green). I can see devices connected to the satelites in the Web Interface, but according to the Orbi App no devices are connected to the satelites.

Would appreciate any suggestions on how to fix it. Please see screenshots with some additional information attached.

 

Orbi App version 2.5.4.1036. 

Router Firmware Version V2.5.1.8

 

 

 

Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 1 of 2
Christian_R
NETGEAR Employee Retired

Re: Different satellites status in the App and orbilogin.com

Hello ginunicyb,

 

May you update to the latest firmware version and let us know if your issue persists. 

 

https://kb.netgear.com/000061838/RBR50-RBS50-Firmware-Version-2-5-1-16


Christian 

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