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Forum Discussion
RM2020
Feb 04, 2021Tutor
Disabled certain devices in device manager and when trying to turn back on the app is not working
I have had this issue the two times that I have separately tried to pause my kids iPads. Here is the issue: 1. I tried to stop my kids iPads through the device manager GUI in the ORBI app 2. Af...
cenolt100
Feb 11, 2021Initiate
This happens to me ALL the time.
AML11
May 06, 2021Tutor
I am having the same problem except now the device I tuned off won’t even show back up in the list to be able to switch back on. How do I fix this??
- RM2020May 06, 2021Tutor
This was never fixed by Orbi / Netgear customer support. To fix this issue, I had to literally delete the app, register a new email address and set up a new password. Everything has been working but I never got any resolution from Netgear.