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How to report a bug on the Orbi App

ChristineT
Admin

How to report a bug on the Orbi App

If you are experiencing any errors or unexpected behavior on the Orbi app please share the details with our engineering team by submitting an Instabug.

 

Please see step by step instructions below. 

 

  • Launch and log into the Orbi app
  • Reproduce the issue and/or wait for the issue to occur 
  • Wait 10 seconds
  • Shake the mobile device side to side

shake-phone-icon-19.jpg 

  • A popup window will appear 
  • Tap Report a bug

Report a bugReport a bugReport a bug

  • Follow the prompts to submit an instabug (including adding your email)

Instabug screenshot.png

  • Click the paper airplane icon to submit the report
  • A Thank You confirmation will appear once the bug has been submitted

 

We greatly appreciate you taking the time to help us improve the Orbi app.

 

- NETGEAR Team

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