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Forum Discussion
mbarlow00
Oct 22, 2020Tutor
Log off ORBI App
I’m intending to install several ORBI 6 systems in multiple locations. I haven’t seen a way to logo of the Orbi App on my iPhone so that I may log in as a different user via Connect Anywhere. How do y...
michaelkenward
Oct 23, 2020Guru - Experienced User
mbarlow00 wrote:
Since these are disparate client setups it would be inappropriate to give all the routers the same credentials.
That did occur to me.
mbarlow00 wrote:
Not sure how I’m going to remotely manage/monitor more than one client install from the same iPhone.
Without multiple installations, that does seem hard.
Having said that, I suspect that you are asking for a "business grade" feature from consumer devices.
mbarlow00
Oct 23, 2020Tutor
Thanks. Not sure I would consider this a business grade requirement. More and more families require something like the Orbi mesh environment. Not all families feel comfortable purchasing, setting up, and troubleshooting. Having a 3rd party helping them remotely would not classify the product as business grade. I’m hoping Netgear will provide a simple method of switching systems from the app
- clinteazthoodFeb 11, 2021Initiate
mbarlow00 I feel ya on this dilema. I'm in the same boat and not sure what to do. I have Orbi setup at my spot, parents house and in-law-house in another state. Each have their own Netgear account. Wish I could easily logout of one account and into the other. Person responding to you wasn't understanding your isse at all. I can Remote Manage my personal Obri setup at home and office if not on the network no problem. But I need to Remote Manage other accounts that are not my own. Lame if this is a buisness feature you have to pay extra for.
- malincalMar 18, 2021Initiate
Just found this thread. Netgear doesn't understand that Network Technicians support multiple clients. Not all users feel comfortable installing their own equipment and rely on 3 party providers. Without a way to manage them remotely, this product is not a system that I can install and maintain. Even the case listed above of a guy supporting his parents and inlaws is a valid and typical usage model.
Eero has a Pro Interface that allows me to install and manage hundreds of installations. I'll have to stick with their network gear. They seem to understand their customers.
- CognomenJul 01, 2021Tutor
My issue exactly. I have a friend in the village with an Orbi I set up. I can get to him easily by foot but not when I am out of the village. I also have a relation with an Orbi system 80 miles away and there is no way I can support them easily other than remote access. It is not an enterprise issue, the need is for a domestic version of TeamViewer for the Orbi.
- kingtomNov 15, 2021Tutor
mbarlow00 wrote:
Thanks. Not sure I would consider this a business grade requirement. More and more families require something like the Orbi mesh environment. Not all families feel comfortable purchasing, setting up, and troubleshooting. Having a 3rd party helping them remotely would not classify the product as business grade. I’m hoping Netgear will provide a simple method of switching systems from the appI hope so.