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Forum Discussion
Hauw
Jul 01, 2020Aspirant
Magenta status on RBR10
Hi, Recently I bought RBK13 Multiroom Wifi 3-pack for our home. It works fine after installation. But I still have a question about the color of the dot on the Orbi app. The router RBR10 is conne...
- Jul 01, 2020
Ok
I beleive this is a Orbi app issue. I'll direct you to the orbi app forum from here.
Good Luck.
FURRYe38
Jul 01, 2020Guru - Experienced User
Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
There are other posts there about Orbi app and the RBR showing PINK.
Also be ware, If your ISP modem already has a built in router, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Good Luck.