NG Powerline SSID not displaying

[Constance11]

The Network name for our NetGear extender no longer appears in the available network list, nor can I use NetGear Genie or the IP address to access via admin.

However, the lights on my extender plug downstairs seem to be lit correctly.

If this is linked with the recent iOS 14 update how can I connect, because connecting to my Sky router is once again causing buffering, which the Powerline and extender resolved. 

[michaelkenward]

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@Constance11 wrote:

If this is linked with the recent iOS 14 update how can I connect, because connecting to my Sky router is once again causing buffering, which the Powerline and extender resolved. 

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Can other devices see the plug's wifi SSID?

Visit the support pages:

Support | NETGEAR

and feed in your model number and check the documentation for your hardware.