Orbi WiFi 7 RBE973
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Names of Devices

bickyb
Follower

Names of Devices

Hi, 
For some reason when I name my devices in my Iphone App, after a short while the device names are lost.  How can I make it so my device names will be saved?

 

Message 1 of 5
FURRYe38
Guru

Re: Names of Devices

Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

Try changing the names on the RBRs web page. 


Good Luck.

Message 2 of 5
ekhalil
Master

Re: Names of Devices

This is a known issue after upgrading to v. 3.2.16.6.
Message 3 of 5
alokeprasad
Mentor

Re: Names of Devices

Ver v. 3.2.16.6 of what? The iPhone Orbi app? Orbi router firmware version?

 

My iPhone Orbi app is showing ver 2.7.4.1.  The app store shows no newer versions available.

 

Message 4 of 5
DeanB1452
Apprentice

Re: Names of Devices

My system is on FW 2.7.2.102 and iOS App ver 2.7.4.1 too.  Try rebooting your whole system (modem, router, satellites) and see if that works.  If not, then try a factory reset since something is corrupting the device manager in the router to retain the names.

Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 5 of 5
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