Names of Devices

[bickyb]

Hi, 
For some reason when I name my devices in my Iphone App, after a short while the device names are lost.  How can I make it so my device names will be saved?

[FURRYe38]

Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

Try changing the names on the RBRs web page. 

Good Luck.

[ekhalil]

This is a known issue after upgrading to v. 3.2.16.6.

[alokeprasad]

Ver v. 3.2.16.6 of what? The iPhone Orbi app? Orbi router firmware version?

My iPhone Orbi app is showing ver 2.7.4.1.  The app store shows no newer versions available.

[DeanB1452]

My system is on FW 2.7.2.102 and iOS App ver 2.7.4.1 too.  Try rebooting your whole system (modem, router, satellites) and see if that works.  If not, then try a factory reset since something is corrupting the device manager in the router to retain the names.