Orbi WiFi 7 RBE973
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Re: No Attached Devices after updating to firmware V2.5.1.8

Cynomus
Guide

No Attached Devices after updating to firmware V2.5.1.8

After upgrading to firmware V2.5.1.8 Router no longer shows ANY attached devices, not satellites nor other devices, WiFi and Wired alike.

Have 4 satellites RBS50, 2 x RBS40, RBS20

Rebooting all systems has no change.

Have not done a factory reset on everything yet, I have a moderately involved set-up and have not wanted to take the hours to rebuild everything or rely on backup restoring correctly.

 

All devices are working on the network, just not showing up in the router's attached devices list. Same results from both the browser interface and the Orbi App on Android.

 

Anyone else have this problem?

 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 3
tomschmidt
Virtuoso

Re: No Attached Devices after updating to firmware V2.5.1.8

Some users have reported this issue with the iOS app, is that what you are using?  If so, check the web interface to see if the devices appear there.  There is a separate board on the community forum for the applications, so check it if you are seeing the same issue for the iOS app.  I use v2.5.1.8 on my RBR50/RBS50 setup and the Android app and web interface shows all the devices.

Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 2 of 3
FURRYe38
Guru

Re: No Attached Devices after updating to firmware V2.5.1.8

Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

 

Also try a factory reset:

https://www.youtube.com/watch?v=cMw4ePACgc4
https://www.howtogeek.com/434350/how-to-factory-reset-a-router/


Good Luck.


@Cynomus wrote:

After upgrading to firmware V2.5.1.8 Router no longer shows ANY attached devices, not satellites nor other devices, WiFi and Wired alike.

Have 4 satellites RBS50, 2 x RBS40, RBS20

Rebooting all systems has no change.

Have not done a factory reset on everything yet, I have a moderately involved set-up and have not wanted to take the hours to rebuild everything or rely on backup restoring correctly.

 

All devices are working on the network, just not showing up in the router's attached devices list. Same results from both the browser interface and the Orbi App on Android.

 

Anyone else have this problem?

 


 

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