Orbi WiFi 7 RBE973
Reply

No good deed goes unpunished.

Danborov
Aspirant

No good deed goes unpunished.

I have had the orbi Tri band Wi-Fi system and recommended it to a non-techy friend who has been having recent internet issues. I offered to help them set it up and did using my already installed app on my phone. Big mistake, because when you do so you get all their spamblock and malware alerts for all their devices, regardless of your location.

How the heck do I stop getting their spam and malware alerts?? There doesn’t appear to be a setting that differentiates between which system you’re using. Even though I’m always in my house, I’m getting all their devices alerts! I do want to keep mine.
Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 1 of 2

Accepted Solutions
Christian_R
NETGEAR Employee Retired

Re: No good deed goes unpunished.

Hello Danborov, 

 

You will need to have the router registered under the owner's email address. For product registration inquiries, please contact our Customer Care at customer.service@netgear.com. 

 

Christian 

View solution in original post

Message 2 of 2

All Replies
Christian_R
NETGEAR Employee Retired

Re: No good deed goes unpunished.

Hello Danborov, 

 

You will need to have the router registered under the owner's email address. For product registration inquiries, please contact our Customer Care at customer.service@netgear.com. 

 

Christian 

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 484 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7