No option to delete inactive device in Orbi app

[mnichols7138]

See attached screenshot. I do not see the option to delete an unused phone in my list of devices in the Orbi app. App version is android 2.19 firmware version 2.7.4.24 Is this a bug in the app?

[CrimpOn]

There was a discussion about a similar issue last December:

https://community.netgear.com/t5/Orbi-App/Orbi-App-missing-quot-DELETE-THIS-DEVICE-quot-option/m-p/2... 

That discussion was never concluded, so it is not clear what the result was.

[mnichols7138]

I did see this discussion and that Netgear staff didn't have a definitive answer. I posted again to see if there has been any new development in the past 10 months to resolve the issue.

[CrimpOn]

Did you try to use the web administration Access Control?

[mnichols7138]

Yes. Web app only shows the currently connected devices, not disconnected/inactive devices.

[CrimpOn]

The web app, Advanced Tab, Setup Menu, Security, Access Control has several tables:

• Devices that are currently connected, and under that list (scroll down)
• Devices that have been allowed to connect but are no longer connected, and under that (scroll down further)
• Devices that have been blocked and are not connected.

When Access Control is enabled, devices can be removed from the bottom two lists.

[michaelkenward]

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@CrimpOn wrote:

The web app, Advanced Tab, Setup Menu, Security, Access Control has several tables:

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By "web app" do you mean the browser graphical user interface (GUI)?

There are many things you can do there that are beyond the Android/iOS apps.

[CrimpOn]

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@michaelkenward wrote:

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By "web app" do you mean the browser graphical user interface (GUI)?

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Thanks for catching that.  My Bad.