Notification Message Quest Wifi Test Deep Link

[benrub]

Thanks for replying everyone

I have no idea if this is related, but the "device manager" in the Orbi app is showing me that there are "no connected devices found". Very strange. My internet access however, seems to be normal.

[cckaya]

Using iOS 16.5.1

Orbi app version 2.27.1.79

[ChrisMesSaTx]

Hello,

i wanted to leverage this community for help.  I can’t seem to find a way to open up a support case with Netgear even if I agree to pay for it!  I stared to receive a message this morning:  Guest WiFi PN, Guest WiFi Test deep link.  I have NEVER seen this message nor can I find anyone, on any threads that has written about this very cryptic message.  The message kept popping up soooo…I disabled my guest function on my router.  I am thinking someone was pinging my guest connection.  Anyone have any ideas????

Thanks!

-C.M.

[PSF]

Yep, I'm also getting this message. Will just wait it out.

[Shesho525]

I am getting that same notification repeatedly. I also can’t log in from my Orbi app. I have gotten multiple errors: no internet connection (false), session timed out, etc. Reset my password and still can’t get in. Something is clearly going on on their end. 

[rmakadok]

Orbi app gave me the same message "Guest WiFi PN Guest Wifi Test deep link" five times today (July 7, 2023) from 12:42 pm to 1:03 pm U.S. eastern time.  Never got any messages from the Orbi app before.

[Arrhen]

Started seeing these back to back notifications too this AM... RBR50-AC3000

[Eriksen76]

Hi there

I experience no issues with my ORBI853, but today I get quite at few notifactions on my cellphone from app.

"Orbi guest wifi test deep link notification" ?? 

What is this?

My guest network is disabled on router.

Orbi firmware: V4.6.14.3_2.3.12

Android app version: 2.27.1.3003

Tryed to google it but nothing comes up

Thanks

/Eriksen76

[WireDawg]

Same for me. I tried each Orbi satellite/router individually and that then indicated the connected devices. 

[Bmuse]

Not to just echo "same here," but yes, same here -- though I wanted to add my model number, as I haven't seen many posts from RBK owners. Attaching an iOS screencap. Basics:

• RBK752
• Push notification is "Guest WiFi PN - Guest WiFi Test deep link"
• My guest account is NOT enabled
• WiFi is up and running normally

Similar to other posts, I also got a lot of "504 bad gateway" timeouts trying to log in to Netgear online.

[Hobbitlauncher]

IDK but hopefully they do. They decided to lock formal support behind a cancerous paywall. I submitted a ticket anyway, but this like that are what will push me to another brand if I can't get necessary support. I'm all for support/knowledge communities, but that shouldn't preclude actual support.

Fingers crossed we get an answer one way or another about this most recent issue soon.

[JRisJunior]

Just got off the phone with their support team. They're "aware of the issue and will resolve as soon as possible."

Their remedy is to just uninstall the app and reinstall after 24 hours. (I'm personally not doing this)

But really, their app team just needs to just stop testing in production. It's a non-issue for us, in my opinion, and can be ignored.

[PapaWalker]

Most comments, as with mine, indicate we are getting this as a notification on our Orbi app on our iPhones.

[TWert_GA]

Getting Message in orbi app "Guest WIFI Test deep link" 4 times in past hour. Guest WIFI was on. Turned if off. Tried to look at devices connected. Failed. Turned Guest WIFI back on. I can see list of devices but I don't know what this message means.

[rjdchaim]

Why did the network crash for me, then? Rbr50 and satellites

[JoeGio]

OK I'll jump on as well...got 5 push notifications as all of you did "Guest WiFi Test deep link" seems to have finally stopped 

[FURRYe38]

We've pushed this onto NG:

https://community.netgear.com/t5/Orbi-App/NOTICE-Orbi-app-Notification-Message-Quest-Wifi-Test-Deep-...

Please be patient while NG reviews and looks into this. 

You can disable notifications for the Orbi app on your mobile devices if you need to. 

Thank you. 

[hoborg]

I am getting it, too; what is this Netgear?

[JustSumGuy4]

Just received several of the same notification from my Orbi app. I have 4 Orbi RBS750 (AX4200) set up as a mesh network at my house.  1 main router with 3 acting as satellites.  The notification from the app says "Guest WiFi PN - Guest WiFi Test deep link".  This was seemingly unprovoked, as we don't even have the Guest WiFi turned on.

See picture for a reference.  What does this notification mean? If I am receiving this notification, should I be concerned?

Thanks in advance!

(Model RBS750 [AX4200] / App version 2.27.1.79 / Firmware Version V4.6.9.11)

[beachlover516]

Same thing happening to me, hope we find out what happened 

[Frank_A]

I received the same notifications "Guest Wifi Test Deep Link" on app version 2.27.1.79 running on iOS 16.5.1

[Parentof2ma]

I'm seeing the same messages as well. The first notifications came in at 12:45pm EST. I'm locked out of my Orbi router AND my Verizon router. Super concerned about a potential breach. As I was trying to troubleshoot the issue after I noticed the messages, my phone rang from an out of country Whatsapp number. Netgear, please reach out asap. Thank you!

[tonylaw74]

Also getting notifications on my iPhone.

• RBR850
• Push notification is "Guest WiFi PN - Guest WiFi Test deep link"
• My guest account is NOT enabled and never has been
• WiFi is up and running normally

[jw230707]

I was getting these on iOS today (App version 2.27.1.79). At the time, my RBR750/RBS750 firmware were at 4.6.9.something. I've since updated my firmware to 4.6.14.3_2.3.12. I haven't seen the messages in the last 30 min; will update if I see them again.

[Meteortech]

I have received a couple of notices from my Orbi RBR40 system with the title “ Guest Wi-Fi deep link test”. Does anyone know what this is?