This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Re: Notification Message Quest Wifi Test Deep Link
Recieved same message 4 times, thank you everyone for the update. My actions taken until issue is resolved was disable guest network, and disable anywhere access. Logged into my router everything checked out. Hopefully Netgear will have an answer soon.
Re: Notification Message Quest Wifi Test Deep Link
A deep link is an application term. A deep link will (essentially) take you directly to an app instead of a webpage. Think of if you search "Facebook" on your android phone in Google how you can click the result and it takes you to the Facebook app.
Appears that they were testing a deep link to the guest wifi page in the application. Probably shouldn't have been testing in prod, but I think that the notifications are innocuous (and hey, they worked! Opened straight to the guest wifi page in the app.)
Re: Notification Message Quest Wifi Test Deep Link
I'm also getting spammed with these notifications all of a sudden today while I'm offsite, and I don't even have an active guest network. My app isn't allowing me to log in either, giving me an error that doesn't say my credentials are incorrect, suggesting more of a failure on the server end of things for this app.
Re: Notification Message Quest Wifi Test Deep Link
This very much appears to have been an erroneous message by Netgear, as I actually turned my Orbi devices off about two weeks ago and still got these notifications today.
If not an error in their part, then possibly their systems were compromised, which could be troubling in terms of customer personal information. It would be good to get an update from Netgear, given this happened several hours ago now.
Re: Notification Message Quest Wifi Test Deep Link
Same here.
Almost certainly the iOS App developer having to update the App Push Notifications certificate. And accidentally sending notifications to everyone on production lol. It's easily done, they could have entered a slightly better test message that didn't refer to Guest Wifi!
Re: Notification Message Quest Wifi Test Deep Link
Same here. The "please be patient" crew can continue being patient... but customer service 0 out of 10.
Netgear needs to admit to some sort of event you are looking into and advise your customers disconnect or you say the incident is a known internal change control issue and commit to better controls in the future. If you don't know you have serious issues and/or no internal change controls.
Re: Notification Message Quest Wifi Test Deep Link
Hello I had the same message on my RBR40, I checked my settings and my guest wifi is set to "off". I think it is some type of error. I live in Brisbane, Australia
Re: Notification Message Quest Wifi Test Deep Link
I agree with you that netgear probably conduct testing in wrong environments because all case is reported these 2 day. I am not an experienced app developer but I guest they broadcast the testing message by their notifications server with wrong target group i.e production group, which should be intended be targeted to SIT or UAT devices .
