Orbi WiFi 7 RBE973
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ORB140

Bobfurnia
Follower

ORB140

The Orbi App isn’t recognizing my password. I’ve tried everything I can think of. When I go into the website to sign in I have no problem.
Can anyone help?
Thanks,
Bob
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plemans
Guru

Re: ORB140

If you do a search in the forums, a lot of people are reporting issues with the app. 

some have been resolved by disabling icloud relay and private mac/ip address. 

Others have had to do a full factory reset and reinstall to get it working. 

Some have just decided to follow the wait and see what happens since its just the app not working. 

Kind of up to you which route you choose. 

Message 2 of 3
CrimpOn
Guru

Re: ORB140


@Bobfurnia wrote:
The Orbi App isn’t recognizing my password. I’ve tried everything I can think of. When I go into the website to sign in I have no problem.
Can anyone help?
Thanks,
Bob

The Orbi app is really goofy about passwords.  The app is keyed by the users Netgear account login (usually an email and a password.  The credentials used to log into the forum.)  But many times when I open the app, it fills in the user name as "admin", suggesting that it wants the Orbi web interface password. - which fails.  I make a large sigh, erase "admin", and put in the  app credentials.

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