Reply

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

afff50v2
Guide

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

I found this response in another thread.  Looks like it was from the 5th - but it worked for me getting the phone to accept the app and open for me.  This post is from another user.  

⬇️⬇️⬇️

 

 

Folks,

I spoke to the Netgear support team post waiting for  an hour & a half on the call

 

This is a known bug in Orbi mobile app for IOS 14 and their technical team is looking in to this. There is workaround for this is..

 

1. Open the Orbi app and login providing your credientials

2. Sign in using two factor authentication

3. During step to trust the mobile device, click on dont trust and proceed

4. You will be able to get in to the Orbi app.

 

This is working for me and I can access the Orbi model features using Orbi mobile app. Trust this helps..

View solution in original post

 
 
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 9 of 14

 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 26 of 45
UncleBrett
Guide

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

I wish I could say your comment was helpful.

Message 27 of 45
UncleBrett
Guide

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

When it prompts you to add the phone as a trusted source, skip that part by saying "no" and it will then get you past that point.

Message 28 of 45
afff50v2
Guide

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

@UncleBrett 

and the comment wasn't helpful because?  I posted pretty much the same thing you said in your next post?  ok.  thanks for the feedback.  

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 29 of 45
UncleBrett
Guide

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

Because rebooting the iPhone did not help. 

Message 30 of 45
BeachEd
Aspirant

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

I'm also having a problem with no option to allow Local Neywork access in the Orbi app on my iPhone X.  I managed to connect to Orbi by selecting "Connect with Anywhere Access" option.

Model: CBR40|Orbi AC2200 Tri-band WiFi Cable Modem Router
Message 31 of 45
rvizzo
Initiate

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

Thanks for the tip, there is definatly a conflict with the nighthawk app. As soon as I deleted the nighthawk app i was able to login to the orbi from the orbi app. 

Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 32 of 45
msebae
Tutor

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

Problem solved - I found I had an old Netgear Nighthawk app I had to delete, then delete and reinstall Orbi app, and I finally get prompted to allow Local Network access. I do mobile app development and my guess is Netgear is using the same developer certificate for both apps, and iOS14 will only allow one Local Network accessibility setting per cert.

So if you got an old Netgear Nighthawk; gotta delete that app for Orbi app to work on iOS 14.

Message 33 of 45
Daniel84
Tutor

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

You can set the network settings on, directly on iphone settings, go to thw app and toggle it on. Other important thing for which I struggle a lot, it never recognized the product in the app, even though i set it up running through the web interface. This was due to the nighthawk app, as soon i deleted it with its data, it recognized the orbi. So clearly there is conflict having both apps installed. 

Message 34 of 45
Darrennelson12
Aspirant

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

Same issues here ,, have spent hours trying to set it up with no luck. Prtty sure im taking it back any buying a different brand 

Message 35 of 45
DevonWorrell
Guide

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

My recommendation is to delete the Orbi AND Netgear appliations from Phone. Restart the phone and then install Orbi app only. This seemed to work for me when there is only just the Orbi app and it is launched for the very 1st time.

Message 36 of 45
MANtgearUser
Aspirant

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

Absolutely assine that there is no functional solution on this tread that works.   Local Area Network access option has NEVER once shown up on iOS 14.2.  I've removed (deleted) it, installed the Orbi app 10 times, rebooted the phone, said yes in their dialogue but the option has never shown up.   Glad I spent hundreds on this thing that won't work and clearly the vendor doesn't pay attention to threads with THOUSANDS of views which are clearly frustrated end users with the same problem.  

 

 

 

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
Message 37 of 45
Daniel84
Tutor

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

If you have the nighthawk app, delete it. Then delete orbi app and restart your phone. That worked for me! If you dont have nighthawk app there that is not the issue, then connect a laptop with cable directly the router and access the web interface and you can configure them there on forst instance.

Also be Sure you dont have any VPN software running on your phone.

Cheers
Message 38 of 45
928bets
Aspirant

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

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Message 39 of 45
relberfeld
Apprentice

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

this updated orbi app is terrible.  did anyone at netgear test this ?  devices dont show up, server errors when trying to display devices.  unbelieveably bad.  wrong mac addresses.  very disappointed in the tech quality of this product.  time to change.

 

 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 40 of 45
MANtgearUser
Aspirant

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

I gave up with the app entirely.   Just remove it/delete it, and surf to the management IP given to the router and follow the wizards there.   At least that was semi-functional.  

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
Message 41 of 45
OldFred
Aspirant

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

I tried your method and 101 other things on my iPhone 14.2 but still get the "WiFi Not Detected" message. Local Network is enabled in the Orbi app settings. I can connect via Anywhere Access but a number of other apps do not work while using it griping about WiFi Not Detected. Any other suggestions would be greatly appreciated.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 42 of 45
OldFred
Aspirant

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

Finally got that dude to work. I'm not sure what triggered it but I might have been the result of me finding and removing an old Netgear Geni app, removing the Orbi app, restarting the iphone and reloading the Orbi app. I chose the install new equipment option, when went through shutting down the cable modem and the orbi, restarting the modem and then the Orbi, and its app and followed the instructions. It had a problem finding the wifi network but while trying this and that something triggered admin login display. I logged in as admin and everything began running as it should. 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 43 of 45
928bets
Aspirant

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

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Message 44 of 45
relberfeld
Apprentice

Re: ORBI App does not ask for Local Network access permission with IOS 14.2 so can't use the app at

really ?

Message 45 of 45
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