Orbi WiFi 7 RBE973
Reply

Orbi Account Login via iPhone App

jyates15
Guide

Orbi Account Login via iPhone App

Hi all, having issues with the latest version of the Orbi app.  When attempting to perform any actions that require a Netgear account (i.e. contact support, account management), when entering my Netgear account credentials, I receive an error stating "An Error Has Occured. Try Again".  I have verified the credentials are correct and I am able to access my Netgear account via a browser.

 

Thanks for any suggestions.

Message 1 of 2

Accepted Solutions
jyates15
Guide

Re: Orbi Account Login via iPhone App

Appears to be resolved by completely uninstalling and reinstalling the app from the phone.

View solution in original post

Message 2 of 2

All Replies
jyates15
Guide

Re: Orbi Account Login via iPhone App

Appears to be resolved by completely uninstalling and reinstalling the app from the phone.

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 3522 views
  • 2 kudos
  • 1 in conversation
Announcements

Orbi WiFi 7