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Orbi Android App

32Figaro
Aspirant

Orbi Android App

Hi, I cannot verify my Netgear account via my android phone. 

I get the login screen and enter the correct login informaiton and nothing happens, I dont advance to the Orbi app.

 

Does anyone have the same problem?

 

This just became a big issue since now the Genie app doesnt support Orbi remote management anymore. 

 

Any suggestion for how I can go forward is appreceated.

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schumaku
Guru

Re: Orbi Android App

Wild guess the Orbi App suffers from the same limitations for the Netgar Account (and the local admin) password so special characters like - "@¦#-_%&/\<> ... are not going through to the cloud auth server.

Message 2 of 3
32Figaro
Aspirant

Re: Orbi Android App

Hi   schumaku, thank you for the reply but no that is not the issue i have only numbers and letters in my login password... I can login via the web but not verify my account in the Orbi app??

 

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