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Re: Orbi App - Can't see any devices since last update
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Orbi App - Can't see any devices since last update
Since the latest update to the Orbi Router and/or the app, I am now unable to see any connected devices to the router or satellites in the app. The network is running ok although the app is blind!
Anyone else experiencing this issue and is there a fix?
Rjames180
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Re: Orbi App - Can't see any devices since last update
Are you running v2.5.1.8 firmware on your RBR50 and RBS50 satellites? If so, the iOS app can take 24 hours to see all the devices. This is a problem with the iOS app, as the web interface and Android app are fine. There is a topic on this in the App forum.
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Re: Orbi App - Can't see any devices since last update
Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.
@rjames180 wrote:Since the latest update to the Orbi Router and/or the app, I am now unable to see any connected devices to the router or satellites in the app. The network is running ok although the app is blind!
Anyone else experiencing this issue and is there a fix?
Rjames180
My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode | Wifi Router RAXE500 and RBKE963; Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700
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Re: Orbi App - Can't see any devices since last update
Thanks for your response.
Yes I am running v2.5.1.8 firmware on RBR50 and RBS50 satellites.
My router has also been up and running for 3 days since I last updated it.
Rjames180
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Re: Orbi App - Can't see any devices since last update
Hi rjames180,
Would you mind telling me if you're using iOS or Android and providing me with the current app version number installed on your device.
Thanks,
Christian
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Re: Orbi App - Can't see any devices since last update
I’m running on iOS and app is version 2.4.18.6
Rjames180
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Re: Orbi App - Can't see any devices since last update
Hi rjmaes180 - Thanks for confirming. Please try reverting to the previous firmware version for your Orbi units and let me know if the issue persists.
Thanks,
Christian
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