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Orbi App Feedback?
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Orbi App Feedback?
Where can we leave feedback regarding the Orbi app? It crashes on me very often upon opening it, and lately it will not show ANY of my connected devices.
Using an iphone 11, latest iOS.
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Re: Orbi App Feedback?
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Re: Orbi App Feedback?
It does not appear to be fixed still for me. I have version 2.5.2.1 of the Orbi app.
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Re: Orbi App Feedback?
Ditto. I have the same Orbi App version and I can go for days at a time with the app showing no devices connected, whereas in reality everything which should be connected, is, albeit not always to the closest AP. I also have issues with the app not showing the same connection status as the router or satellite, whereby, for instance, the satellite itself shows a blue LED but the app shows an orange or magenta one.
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Re: Orbi App Feedback?
Hello shwat85 & TimNiceBut,
Would you mind providing the model number of your router and the current firmware version its on? Your router maybe due for a firmware update.
Christian
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Re: Orbi App Feedback?
Hi TimeNiceBut,
Thanks for the screenshot. I'd like for our support team to reach out for further investigation. May you send me a private message with your contact info and serial number.
Thanks,
Christian
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Re: Orbi App Feedback?
I sent you a Private Message on the 10th of June and have, as yet, received no further contact on the matter.
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