I can't access my Orbi app on my Android phone. After verifying the internet connection, the next screen asks for the "adm" log-in. It doesn't recognize my password. I have rebooted the orbi router and uninstalled/reinstalled the Orbi app to no effect.
May you factory reset your router by holding down on the reset button for 15+ seconds using a pin/needle. You will need to run through the setup assistant again and you may do so using the Orbi app.
I am also facing same issue, I can't access my Orbi app on my Android phone. After verifying the internet connection, If you found any solution Please let me know, Thanks
I tried to use the app days after I submitted the problem and, to my surprise, it stopped asking me for adm log-in credentials. I have no idea why. I did nothing new and rec'd no useful response from Netgear/Orbi.
Same exact problem here. Galaxy S9, latest Orbi app from Play store, RBR40 base system and two RBS50 satellites.
I know my admin password is correct because it works using a web browser. I can even update it successfully using a web browser. But the Orbi app rejects it every single time I try to log in. Tried un-installing, re-installing. Tried default password.
It has basically disabled the Orbi app for me, which is disappointing.
