Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Orbi App Not Functional In AP Mode After Upgrade To AX4200
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2020-08-04
09:01 AM
2020-08-04
09:01 AM
Orbi App Not Functional In AP Mode After Upgrade To AX4200
All, I replaced my Orbi RBK53 setup last night with the RBK753s (AX4200) units. I have the new Orbi in AP mode, exactly as the previous units were, with the exact same configuration settings so all of my devices reconnect easily. In the Orbi App (iOS), I was able to manage the RBK53 in AP mode without issue; however, after removing the old devices from the app and attempting to add the AX4200 units, the app never discovers the devices, despite being connected via WiFi to the new APs. I’ve read conflicting KBs that state that the app does not support Orbi in AP mode, or that functionality is limited. Clearly, the app worked fine with the old hardware, but is unable to connect to the new units. Has anyone encountered this problem and resolved it? My RBK53 and RBK753s are running the latest firmware as of 8/3/2020 (manually downloaded and applied), and the app is the latest version from the Apple App Store. Any help is greatly appreciated!
Message 1 of 3
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2020-08-04
11:42 AM
2020-08-04
11:42 AM
Re: Orbi App Not Functional In AP Mode After Upgrade To AX4200
My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode | Wifi Router RBKE963 and RBE973 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MK93S, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000,
Message 2 of 3
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2020-08-05
07:33 PM
2020-08-05
07:33 PM
Re: Orbi App Not Functional In AP Mode After Upgrade To AX4200
Thanks for the reply! Hopefully an iOS app update resolves this soon as it seems the Android variant has already been updated to fix the problem.
Message 3 of 3
Announcements
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more