Orbi App Sign In Issues

[charlesrshell]

My Orbi app has worked great for three years.  Yesterday for some reason it wanted me to login.  When I tried I get Login timed out and to try again.  After numerous failed logins I rebooted my Orbi RBR50 router and it still won't let me Login.  Uninstalled the app several times with no luck.  I know the password is correct.  Samsung Android smartphone.  Thanks for any help.

[charlesrshell · Accepted solution]

I tried several more router reboots and the Orbi app started working normal again.  Mind boggling.

[FURRYe38]

What mobile device platform are you using? Apple Or Android? 

If Apple, please review:

https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/222...

What FW is loaded on the Orbi system? 

https://community.netgear.com/t5/Orbi/New-RBR50-RBS50-Firmware-Version-2-7-4-24-Released/td-p/221345...

[charlesrshell]

Android and router is on FW V2.7.4.24

[charlesrshell · Accepted solution]

I tried several more router reboots and the Orbi app started working normal again.  Mind boggling.

[FURRYe38]

Ok, glad you got it working. 

[Royalh13]

Many others with same problem: https://community.netgear.com/t5/Orbi-App/Can-t-logon-to-Orbi-quot-Logon-timed-out-please-try-again-...