Orbi WiFi 7 RBE973
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Orbi App can't remote access

jsonnic1
Aspirant

Orbi App can't remote access

I cannot turn on remote access thru the app and thus unable to remote access thru the app.  I have just set up the wireless network and this feature is the only thing that seems not to be working properly.  However, I can access remotely thru the web.  Any suggestions as to what might be causing this?  Any suggestions is grealy appreciated!

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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Christian_R
NETGEAR Employee Retired

Re: Orbi App can't remote access

Hello jsonnic1, 

 

May you try reinstalling the Orbi app.

 

Christian 

Message 2 of 3
jsonnic1
Aspirant

Re: Orbi App can't remote access

Thanks!

 

I was able to get this resolved.  However, I downloaded the app on a seperate Iphone and was able to turn it on.  Then on my android it turn on.  I'm not sure if re-downloading it onto my android would have fixed it or not.  I didn't get a chance to try it.

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